Gaya APA

Flatley, R, V, L, M, E. (2005). Basic business communication : skills for empowering the internet generation (10). Boston: McGraw-Hill.

Gaya MLA

Flatley, Raymond, V., Lesikar,, Marie, E.. "Basic business communication : skills for empowering the internet generation". 10 Boston: McGraw-Hill, 2005. Text.