Gaya APA

seng, T, J., Lim, E, N, K. (2004). Strategies for effective cross cultural Negotiation The F.R.A.M.E. Approach . Singapore: McGraw-Hill Education.

Gaya MLA

seng, Tan, Joo., Lim, Elizxabeth, N, K. "Strategies for effective cross cultural Negotiation The F.R.A.M.E. Approach". Singapore: McGraw-Hill Education, 2004. Text.