Detail Cantuman
Pencarian SpesifikTugas Akhir Mahasiswa
Pengaruh E-Service Quality Terhadap Repurchase Intention Pada Alfacart : Studi kasus konsumen Alfacart Wilayah Cabang Semarang
The aims of this research were to determine the effect e-service quality on repurchase intention of consumers of Alfacart at Semarang Branch area. The subjects of this research were all consumers of Alfacart in the Semarang Branch who had transactions in January – June 2017. The samples were 100 consumers chosen by using purposive sampling technique. The data analysis technique was simple linear regression using IBM SPSS 20. The data collection techniques used were interview, literature study and questionnaire. The result showed that there was an effect accounted to 45.4% of e-service quality. E-service quality had positive effect on repurchase intention with regression coefficient of 0.450 and the regression equation simple is
Ketersediaan
MP031.17 | MP 031 CHO p 2017 C.1 | PERPUS POLINES (TA) | Tersedia |
Informasi Detil
Judul Seri |
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No. Panggil |
MP 031 CHO p 2017
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Penerbit | Politeknik Negeri Semarang : Semarang., 2017 |
Deskripsi Fisik |
xv, 61 hlm. ; 29,5 cm.
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Bahasa |
Indonesia
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ISBN/ISSN |
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Klasifikasi |
NONE
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Tipe Isi |
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Tipe Media |
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Tipe Pembawa |
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Edisi |
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Subyek | |
Info Detil Spesifik |
Ada CD
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Pernyataan Tanggungjawab |
CHOIRUR Rozikin
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Versi lain/terkait
Tidak tersedia versi lain