Penggayaan APA
Kirom. (2009).
Mengukur kinerja pelayanan & kepuasan konsumen: services performance and customer satification measurement .
Bandung:
Pustaka reka Cipta.
Chicago Style
Kirom.
Mengukur kinerja pelayanan & kepuasan konsumen: services performance and customer satification measurement.
Bandung:
Pustaka reka Cipta,
2009.
Text.
MLA Style
Kirom.
Mengukur kinerja pelayanan & kepuasan konsumen: services performance and customer satification measurement.
Bandung:
Pustaka reka Cipta,
2009.
Text.
Turabian Style
Kirom.
Mengukur kinerja pelayanan & kepuasan konsumen: services performance and customer satification measurement.
Bandung:
Pustaka reka Cipta,
2009.
Print.