Penggayaan APA
Customer satisfaction and beyond. (2009).
Yogyakarta:
Markensis.
Chicago Style
Customer satisfaction and beyond.
.
Yogyakarta:
Markensis,
2009.
Text.
MLA Style
Customer satisfaction and beyond.
.
Yogyakarta:
Markensis,
2009.
Text.
Turabian Style
Customer satisfaction and beyond.
Yogyakarta:
Markensis,
2009.
Print.