Penggayaan APA

Blattberg, Gary Getz, Jacquelyn S Thomas. (2001). Costumer Equity : Building managing relationship as valuable assets . Boston: Havard Business chool Press.

Chicago Style

Blattberg, Gary Getz, Jacquelyn S Thomas. Costumer Equity : Building managing relationship as valuable assets. Boston: Havard Business chool Press, 2001. Text.

MLA Style

Blattberg, Gary Getz, Jacquelyn S Thomas. Costumer Equity : Building managing relationship as valuable assets. Boston: Havard Business chool Press, 2001. Text.

Turabian Style

Blattberg, Gary Getz, Jacquelyn S Thomas. Costumer Equity : Building managing relationship as valuable assets. Boston: Havard Business chool Press, 2001. Print.