Penggayaan APA

Diana, Fandy Tjiptono. (2003). Total Quality Management (TQM) (Rev). Yogyakarta: Andi.

Chicago Style

Diana, Fandy Tjiptono. Total Quality Management (TQM). Rev Yogyakarta: Andi, 2003. Text.

MLA Style

Diana, Fandy Tjiptono. Total Quality Management (TQM). Rev Yogyakarta: Andi, 2003. Text.

Turabian Style

Diana, Fandy Tjiptono. Total Quality Management (TQM). Rev Yogyakarta: Andi, 2003. Print.