Penggayaan APA
Zeithaml, Mary jo Bitner. (2000).
Services Marketing : Integrating Customer Focus Across The Firm (2).
Boston:
Irwin McGraw-Hill.
Chicago Style
Zeithaml, Mary jo Bitner.
Services Marketing : Integrating Customer Focus Across The Firm.
2
Boston:
Irwin McGraw-Hill,
2000.
Text.
MLA Style
Zeithaml, Mary jo Bitner.
Services Marketing : Integrating Customer Focus Across The Firm.
2
Boston:
Irwin McGraw-Hill,
2000.
Text.
Turabian Style
Zeithaml, Mary jo Bitner.
Services Marketing : Integrating Customer Focus Across The Firm.
2
Boston:
Irwin McGraw-Hill,
2000.
Print.