Penggayaan APA

Riyanto, Andi Setiawan, Kurniani. (2017). Customer service excellence . Semarang: Polines.

Chicago Style

Riyanto, Andi Setiawan, Kurniani. Customer service excellence. Semarang: Polines, 2017. Text.

MLA Style

Riyanto, Andi Setiawan, Kurniani. Customer service excellence. Semarang: Polines, 2017. Text.

Turabian Style

Riyanto, Andi Setiawan, Kurniani. Customer service excellence. Semarang: Polines, 2017. Print.