Penggayaan APA
Rangkuti. (2013).
Customer Service Satisfaction & Call Center Berdasarkan Iso 9001 .
Jakarta:
Gramedia Pustaka.
Chicago Style
Rangkuti.
Customer Service Satisfaction & Call Center Berdasarkan Iso 9001.
Jakarta:
Gramedia Pustaka,
2013.
Text.
MLA Style
Rangkuti.
Customer Service Satisfaction & Call Center Berdasarkan Iso 9001.
Jakarta:
Gramedia Pustaka,
2013.
Text.
Turabian Style
Rangkuti.
Customer Service Satisfaction & Call Center Berdasarkan Iso 9001.
Jakarta:
Gramedia Pustaka,
2013.
Print.