Penggayaan APA

Hardy. (2003). VoIP service quality: measuring and evaluating packet-switched voice . New York: McGraw-Hill.

Chicago Style

Hardy. VoIP service quality: measuring and evaluating packet-switched voice. New York: McGraw-Hill, 2003. Text.

MLA Style

Hardy. VoIP service quality: measuring and evaluating packet-switched voice. New York: McGraw-Hill, 2003. Text.

Turabian Style

Hardy. VoIP service quality: measuring and evaluating packet-switched voice. New York: McGraw-Hill, 2003. Print.