PT PLN (Persero) Servis Unit Salatiga is a company engaged in the supply of electrical services which has 3 Service Point that Service Point Salatiga, Service Point Ambarawa, and Service Point Ungaran. Customer receivable are the primary funding source at PT PLN (Persero) Services Unit Salatiga which can show a great portion of liquid assets of the company. The high number of delinquent customers will centainly harm the company because of the increasing amount of the value of the assets or in this case the company accounts are in outsiders. Therefore, in the working area of PLN (Persero) Service Unit Salatiga should require the implementation of receivables management business processes the right in arrears which hight can be reduced. General overview of Receivable Management Business Process to PT PLN (Persero) Services Unit Salatiga is defined in 3 Functions of Administration Customer interrelated among which Bookkeeping Function, Function Billing and Credit Control Function. However, in practice there are still barriers that led to the high number of accounts. The receivables arise because the customer does not pay it off on time, customers economic factors, the lack of quantity Payment Point Online Bank. Strategy to reduction of electricity bill arrears in PT PLN (Persero) Service Unit Salatiga that include: 1. Socialization of the importance to pay of electricity on time, 2. Multiple the payment agent of Payment Point Online Bank and officers Termination and Connection 3. Maximizing use the electricity Prepaid.